Introduction and structure

Our goal is to offer convenient and efficient tax services and protection of economic environment for the benefit of people, enterprises and the Estonian state.

We have set a target to make Estonia a country with the highest voluntary tax compliance in Europe. In order to achieve this, we have set four main strategic direction with the help of which we define our day-by-day operative activities and leading our organisation towards the desired vision:

• willingness to pay taxes: we will increase the willingness to pay taxes in Estonian society by being a trustworthy cooperation partner to taxpayers.
• simple and convenient public services: we will offer all taxpayers streamlined means to perform their obligations. Services provided by the ETCB motivate people to comply with their tax and customs obligations in a correct manner.
• equal tax competition and protection of society: surveillance over problematic taxpayers is efficient and systematic. Tax evasion and avoidance is complicated, cumbersome and expensive.
• pioneering organisation and developing people: in order to achieve our organisation’s objectives, we are working professionally with commitment and in collaboration.

Raigo Uukkivi is the Director General of the Estonian Tax and Customs Board since 1 December 2021.

From 2017 to 2021, Raigo Uukkivi was the Deputy Secretary General of the Ministry of Finance, where his fields of responsibility were public administration, public procurement, state assets and participatory policy. He has been a member of the Supervisory Board and a chairperson of the Strategic Committee of the international energy company Eesti Energia, a member of the Supervisory Board and the Audit Committee of the Port of Tallinn, also a member of the Supervisory Board of Estonian Railways. From 2008 to 2017, Raigo Uukkivi worked as the Director General of the Technical Regulatory Authority.

Raigo Uukkivi was born on 9 June 1979. He has a Doctor’s Degree from Tallinn University of Technology, School of Engineering. He is currently studying for a master’s degree in finance and accounting at the same university.

The Director General is appointed by the Minister of Finance for a term of five years.

Triin Raaper is the Deputy Director General of services of the Estonian Tax and Customs Board (ETCB) since June 2019.

From September to November 2021 and from September 2020 to January 2021, Triin Raaper was the Deputy Director General in the capacity of Director General. She was the head of the Service Department since January 2017 to May 2017.

Triin Raaper has previously held the positions of a head of the Revenue Department at the ETCB and a head of the General Proceedings Division of the Recovery Department at the Northern Tax and Customs Centre, and worked in the Recovery Department of the Tallinn Tax Office for Legal Entities.

Triin Raaper was born on 10 March 1981. She has graduated from the Faculty of Economics of Tallinn School of Economics in speciality of taxation and the Estonian Business School in speciality of International business administration.