Service Bureaus
Service bureaus are closed last Friday of each month. To receive service in the bureaus last Friday of a month, please book the time by phone +372 880 0811 or +372 880 0812 at least on the previous working day.
In the interests of preserving the health of customers and the staff, the service rooms have a 2+2 rule. The service bureaus are closed for disinfection of office surfaces from 12:00 to 12:30.
Haapsalu service bureau
- Jaama 17, 90507 Haapsalu
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- reception of customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Jõgeva service bureau
- Suur 3, 48306 Jõgeva
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Jõhvi service bureau
- Rahu 3, 41599 Jõhvi
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Kuressaare service bureau
- Tallinna 58, 93819 Kuressaare
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
-
Customs Institution Code: EE3300EE
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Kärdla service bureau
- Leigri väljak 5, 92412 Kärdla
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
Narva service bureau
- Vestervalli 7, 20307 Narva
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Customs Institution Code: EE5100EE
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Paide service bureau
- Tallinna 18, 72711 Paide
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Põlva service bureau
- Kesk 20, 63308 Põlva
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
Pärnu service bureau
- Riia mnt 233a, 80042 Pärnu
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Customs Institution Code: EE3300EE
Services
- payments with debit and credit cards
- issue of crtificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Rakvere service bureau
- Laada 4a, 44310 Rakvere
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
-
Customs Institution Code: EE5100EE
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- application of the exemptions from taxes
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Rapla service bureau
- Tallinna mnt 22, 79512 Rapla
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Tallinna service bureau
- Lõõtsa 8a, 15176 Tallinn
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Nearest stops: bus stop Lõõtsa, tram stop Ülemiste linnak, train stop Ülemiste.
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Tartu service bureau
- Sõpruse pst 4, 50050 Tartu
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Customs Institution Code: EE4100EE
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Valga service bureau
- Viljandi 23, 68206 Valga
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Customs Institution Code: EE4100EE
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Viljandi service bureau
- Lossi 19, 71020 Viljandi
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- reception of customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- declaration of intra-Community acquisition of a new transport vehicle
Võru service bureau
- Põllu 2, 65606 Võru
- emta@emta.ee
-
Mon–Thurs 8:30–16:30 Fri 8:30–15:30
Customs Institution Code: EE4100EE
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Airport Customs Office
- Kesk-Sõjamäe 10a, 11415 Tallinn
- +372 676 1809
- ee131@emta.ee
-
Mon–Fri 8:30–19:30, Sat–Sun (incl. public holidays) 9:15–16:45
Cash desk Mon–Fri 8:30–15:30.
Customs Institution Code: EE1310EE
Please declare electronically or through a customs agency (see declaration instructions).
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- issue and approval of the certificates of origin and certification of the Community status of goods
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
Airport Customs Control Unit
- Tartu mnt 101, 10112 Tallinn
- +372 676 1801
- lennujaam@emta.ee
-
Mon–Sun twenty-four hours
Customs Institution Code: EE1111EE
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
- checking road toll payments for heavy goods vehicles
Koidula Railway Border Crossing Point
- Koidula küla, 64004 Setomaa vald, Võru maakond
- +372 676 4486
- louna.vahetusevanem@emta.ee
-
Mon–Sun, twenty-four hours
Customs Institution Code: EE4810EE
Services
- providing clients consultation on customs matters
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
Koidula Road Border Crossing Point
- Koidula küla, 64004 Setomaa vald, Võru maakond
- +372 676 4481
- louna.vahetusevanem@emta.ee
-
Mon–Sun, twenty-four hours
Customs Institution Code: EE4800EE
Services
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- customs clearance of travellers, and of goods and personal effects accompanying them
- preparing border insurance for vehicles
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Luhamaa Road Border Crossing Point
- Luhamaa, Lütä küla, 65018 Setomaa vald, Võru maakond
- +372 676 4462
- louna.vahetusevanem@emta.ee
-
Mon–Sun twenty-four hours
Customs Institution Code: EE4700EE
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- customs clearance of travellers, and of goods and personal effects accompanying them
- preparing border insurance for vehicles
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Muuga Customs Office
Customs clearance
- Veose 4, 74115 Maardu
- +372 676 4811 / +372 676 4816
- muuga.pp@emta.ee / ee121@emta.ee - control of declarations
-
Mon–Sat from 8:30 to 19:30
Vessel Traffic Centre
- +372 676 4837
- laevad.pohja@emta.ee
-
Mon–Sun twenty-four hours
Free zone border
- Põhjaranna tee 21, 74114 Maardu
- +372 676 4816, faks 676 4821
-
Mon–Sun twenty-four hours
NB! From 31 December 2021 20:00 to 1 January 2022 10:00, the customs is closed.
Customs Institution Code: EE1210EE
Services
- payments with debit and credit cards
- providing clients consultation on customs matters
- clearance of the documents of ships and boats at entering into and leaving from inland maritime waters, harbours and navigable waters of transboundary water bodies belonging under jurisdiction of Estonia
- issuing of the certificates of origin
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Narva Railway Border Crossing Point
- Vaksali 14, 20308 Narva
- +372 676 3691 / +372 676 3693
- EE5600@emta.ee
-
Mon–Sun twenty-four hours
Customs Institution Code: EE5500EE
Services
- customs clearance of travellers, and of goods and personal effects accompanying them
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination, acceptance and release of individual guarantees
- checking road toll payments for heavy goods vehicles
Narva Road Border Crossing Point
- Peterburi mnt 1, 20308 Narva
- +372 676 3800 / +372 676 3850
- EE5600@emta.ee
-
Mon–Sun twenty-four hours
Customs Institution Code: EE5600EE
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- checking travel documents
- customs clearance of travellers, and of goods and personal effects accompanying them
- issuing of border insurance for vehicles
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination, acceptance and release of individual guarantees
- checking road toll payments for heavy goods vehicles
Narva-2 Border Crossing Point (for pedestrians only)
- Kose 6, 20103 Narva
- +372 676 3018
- emta@emta.ee
-
In summer: Mon–Sun 8:00–20:00, in winter: Mon–Sun 7:00–19:00
Services
- the transport of goods is not allowed at the border crossing point and customs clearance is not carried out
- consulting border-crossers on customs matters
- performing customs examination of travellers
Paldiski Border Crossing Point
- Lõunasadama tee 11, 76806 Paldiski (Lõunasadam)
- +372 676 4853 / +372 676 4858
- ee116@emta.ee
-
Mon, Wed, Fri 8:30–16:30
Customs Institution Code: EE1160EE
Customs clearance is requested to perform through electronic channels.
Services
- payments with debit and credit cards
- providing clients consultation on customs matters
- issuing of the certificates of origin
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Harbours Customs Control Unit
- Uus-Sadama 24, 10111 Tallinn
- +372 676 4765 / +372 5347 8643
- sadamate.kontroll@emta.ee
-
Mon–Sun by prioir appointment
Customs Institution Code: EE1113EE
Services
- providing clients consultation on customs matters
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations during clearance of ship’s stores
- checking road toll payments for heavy goods vehicles
Sillamäe Customs Office
- Tööstuse 14, 40231 Sillamäe
- +372 676 2561 / +372 676 2562 / +372 5692 3403 / +372 5692 3574
- sillamae.toll@emta.ee
-
The free zone border is open Mon–Sun twenty-four hours, the Customs Office is open Mon–Sun from 8:00 to 20:00
Customs Institution Code: EE5130EE
Services
- payments with debit and credit cards
- providing clients consultation on customs matters
- provision of necessary information to customers helping them to comply with the customs rules
- carrying out technical inspection prior to issuing approval certificates for road vehicles and containers, issuing and renewing approval certificates (on the basis of pre-registration)
- issue and approval of the certificates of origin and certification of the Community status of goods
- customs clearance of travellers, and of goods and personal effects accompanying them
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
- receipt and acceptance of aid applications and customs declarations relating to the CAP goods
- declaration of intra-Community acquisition of a new transport vehicle
- checking road toll payments for heavy goods vehicles
Last updated: 22.09.2021