On this page you will find
Our mission
Efficient tax collection and protection of the country's economic environment and society
- We collect the tax revenue for the state budget.
- We stand for fair competition.
- We ensure only the movement of fair goods across the European Union border to contribute to ending the war in Ukraine.
- We fight against organised crime in tax and customs matters.
ETCB's contribution to the state budget
We collect 85% of state budget revenues in taxes.
The effectiveness of ETCB's work
Estonia's tax gap is one of the smallest in Europe: 2.3% in 2024.
How we move towards realising the vision
Automatically
and digitally
Accurate and seamless automatic data exchange and digital services enable taxpayers to fulfil their tax and customs obligations with minimal administrative burden.
Purposefully
Our service is need-based, yet efficient and professional. Accurate data analysis allows us to act effectively and purposefully.
Dedicatedly
We maintain a working environment in which competent and dedicated people want to work to contribute for both Estonia and the European Union.
How we measure results
Willingness to pay taxes |
We do everything we can to make paying taxes easy and convenient |
88% |
of residents feel that paying taxes is an important obligation for them as citizens |
93% |
of residents say they always pay all taxes correctly and on time | ||
Reliability |
The ETCB's reliability is among the highest of Estonian state institutions, and the tax data of people and companies is discreetly managed and well protected |
77% |
of Estonians consider the ETCB to be trustworthy |
Efficiency |
The ETCB is the most efficient in tax collection and the customs is the most demanding in Europe |
0,36 € |
Estonia spends only 36 cents on collecting 100 euros |
Our values
Motivated
Everyone's will, effort, desire for professional development, and sense of responsibility ensure the achievement of common goals.
Effective
We achieve results effectively, act purposefully and respectful of agreements.
Developing
We are flexible, able to adapt to changing circumstances, and dare to try new solutions.
Development strategies and summaries
Since 2024, our objectives and policies have been integrated into the national strategy framework and the Tax and Customs Board is no longer preparing a separate detailed development strategy.
- The Tax and Customs Board contributes to the performance area of state governance. Our specific activities, focus areas and budget are fixed in the “Rahatark riik” (Money Smart State) programme.
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In order to keep the public better informed about the activities of the organisation, we summarise our most important achievements each year in the ETCB Annual Review.
Last updated: 18.02.2026
