Contacts

We advise clients on tax and customs matters by phone, e-mail and in service bureaus. You can submit official requests to us in the form of a request for information, a request for explanation, and a memorandum. We also encourage you to report possible tax and customs violations, and we welcome your feedback on our services.

Estonian Tax and Customs Board

Customer support

If you did not find answers to your questions on our website, you can contact the Estonian Tax and Customs Board’s customer support. Information can be requested by phone, e-mail or via e-services environment.

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Service points

Here you will find the addresses, opening hours and information about the services provided by the service bureaus and customs offices of the Estonian Tax and Customs Board (ETCB).

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Officials and employees

Here you can find the contacts of officials and employees of the Estonian Tax and Customs Board.

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Feedback

Your feedback is very important to us and will help us improve our services.

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Official requests

Official requests can be submitted as a request for information, a request for explanation or a memorandum. You can also submit an inquiry about the processing of your own data to us.

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Fraud hotline

In order to ensure fair tax competition and the protection of society, we encourage you to report possible tax and customs violations. We also appreciate any clues about possible corrupt, inappropriate or illegal behaviour and activities of the employees and officials of the Estonian Tax and Customs Board (ETCB). You can make a report via online form, by phone or e-mail.

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Reporting work-related breaches of European Union law

If, in connection with your work-related activities, you have become aware of information or have a reasonable suspicion regarding a breach of requirements arising from European Union (EU) law at the Estonian Tax and Customs Board, please let us know. Upon reporting such breaches, the Act on Protection of Persons Who Report Work-Related Breaches of European Union Law will be followed.

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Partners and links

Here we have gathered links to the webpages of Estonian state agencies, registers and portals most related to taxation and customs. You can also find links to tax and customs agencies of other Member States of the European Union, as well as pages of international organisations and the European Commission.

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Last updated: 16.03.2026

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