How to use e-services

The e-services of the Estonian Tax and Customs Board are available in the e-services environment e-MTA.

Introduction to the e-MTA

Information about the use of the e-services environment as a private person is displayed to each user when entering the e-MTA for the first time. If the user also holds the right of representation of a legal person or receives it later, information about the use of the e-services environment as a legal person is also displayed to the user.

The information will also be available the e-services environment e-MTA under Settings Information on using e-MTA.

After signing in to the e-MTA, a dashboard is displayed first, providing users with a clear overview of their (and represented persons’) tax and customs information and prospective liabilities.

Users have the opportunity to design their own dashboard. It is possible to give priority to the most used content blocks and to change the number and choice of columns displayed in the tables.

Dashboard of the e-MTA

Authentication tools

Signing in to the e-services environment takes place through the State Authentication Service (TARA). You can enter the e-MTA using the following authentication tools:

With an ID-card, you can securely use the Estonian Tax and Customs Board’s e-services environment e-MTA and sign documents digitally.

Digital ID, residence permit card, e-resident’s digital ID and diplomatic identity card are equated with the ID-card.

A digital identity card or digital ID is a digital document that can be used to identify one's identity in electronic environments and sign documents digitally.

Digital ID can be applied for:
  • by an Estonian citizen with a valid ID-card. The digital ID application can be submitted together with the ID-card application.
  • by a foreigner with a valid residence permit card / ID-card. The digital ID application can be submitted together with the residence permit card application.

With the help of a residence permit card, a foreigner staying in Estonia based on a valid residence permit or right of residence, who is not a citizen of a Member State of the European Union, can use e-services easily, comfortably and securely.

An e-resident is a foreigner for whom Estonia has created a digital identity based on the identity of the person's country of citizenship and has issued a digital identity card: e-resident’s digital ID.

E-Resident’s digital ID is a digital document that can only be used to identify a person and provide a digital signature in an electronic environment.

A digital diplomatic identity card gives access to Estonian e-services. The user of the card receives an Estonian personal identification code, which simplifies the administration of employees of diplomatic missions of foreign countries in Estonia.

  • ID cards (including digital ID, residence permit card, e-resident’s digital ID are issued by the Police and Border Guard Board.
  • Applications for diplomatic identity card are submitted by foreign missions or other institutions to the Ministry of Foreign Affairs with a diplomatic note or letter of support.
  • PIN codes are issued for electronic use.
  • Cards are valid for up to 5 years.

To use the card electronically, you need PIN codes and an ID card reader. ID card software must be installed on the computer.

Mobile-ID is an identity verification and digital signing solution for mobile phones. It can be used for the same e-operations as ID cards.

  • Contact your mobile operator to apply for mobile-ID.
  • Mobile-ID SIM cards are issued by mobile operators: Telia, Elisa and Tele2 at their service points.
  • Mobile-ID certificates are valid for up to 5 years.

NB! To create a mobile-ID account, it is necessary to have the Estonian personal identification code and identification document.

Smart-ID is an easy and safe way for identification and signing documents using a smartphone. Using Smart-ID for identification is free and unrestricted and is suitable for all Android and iOS smart devices.

NB! To create a Smart-ID account, it is necessary to have the Estonian personal identification code and identification document.

In the e-services environment e-MTA, you can use e-services only by using an authentication tool with a high assurance level.

Member State Name Authentication method
Austria ID Austria
Belgium Belgian eID Scheme FAS / Itsme® itsme® mobile App
Belgian eID Scheme FAS / eCards Belgian Citizen eCard
Foreigner eCard
Bulgaria Evrotrust eID
Croatia National Identification and Authentication System (NIAS) Personal Identity Card (eOI)
Cyprus Cyprus National eID IDMe.cy
Czech Republic National identification scheme of the Czech Republic CZ eID card
mojeID
Denmark MitID MitID
Finland Citizen Certificate     ID card
France French eID scheme "France Identité" France Identité 
Germany German eID based on Extended Access Control National Identity Card
Electronic Residence Permit
eID Card for Union Citizens and EEA Nationals
Italy Italian eID based on National ID card (CIE) Italian eID card (Carta di Identità elettronica)
SPID – Public System of Digital Identity Aruba PEC SpA; Namirial SpA; InfoCert SpA; In.Te.S.A. SpA; Italian eID based on Poste Italiane SpA; Register.it SpA; Sielte SpA; Telecom Italia Trust Technologies S.r.l.; Lepida SpA
Latvia Latvian eID scheme (eID) eID karte; eParaksts karte; eParaksts karte+; eParaksts (with use of hardware keystore)
Liechtenstein eID.li eID.li, Class A
Lithuania Lithuanian National Identity card (eID / ATK) Lithuanian National Identity card (eID / ATK)
Luxembourg Luxembourg national identity card (eID card) Luxembourg eID card
Malta Identity Malta Maltese eID card and e-residence documents
Netherlands DigiD DigiD Hoog
Norway Norwegian eID scheme BankID    BankID
Norwegian eID scheme Buypass ID Buypass ID
Poland Public Electronic Identification System Personal Profile
Portugal Chave Móvel Digital Digital Mobile Key
Cartão de Cidadão Portuguese national identity card (eID card)
Slovakia National identity scheme of the Slovak Republic Slovak Citizen eCard
Foreigner eCard
Slovenia Slovenian eID card scheme SI eID card
Spain Documento Nacional de Identidad electrónico (DNIe) Spanish ID card (DNIe)

Signing in to the e-MTA for the first time

Upon first entry into the e-services environment e-MTA of the ETCB, a user account will be created for you after successful authentication. You must then contact the customer support of the ETCB to open e-services

Steps on first entry to e-MTA

  1. Enter the e-MTA either by clicking the E-services button in the upper right corner of our website or use the direct link:

    Enter e-MTA

  2. Select the “EU eID” as the method for signing in and follow the instructions.
  3. After successful authentication, a user account is created for you and the following notification will be displayed. Please follow the instructions to enable e-services.
     
    To enable e-services, please send an e-mail to the Estonian Tax and Customs Board’s customer support eraklient@emta.ee. Please indicate your full name, date of birth, personal identification code and the number of a valid identity document.
  4. Our customer support will inform you of opening the e-services.
    After that, you can enter the e-MTA in the usual way and use e-services on your own behalf as a natural person. User account details can be found in the e-MTA by selecting Settings – User account from the menu.
  5. If you are a legal representative of a legal person and you need access to e-services on behalf of the company, please send a message:
    • in the e-MTA by selecting Communication – Correspondece from the menu or
    • contact our customer support at [email protected].

E-MTA user account

An e-MTA user account is created automatically for every person with an Estonian personal identification code. For non-residents who do not have the Estonian personal identification code, the user account is created based on the information obtained from a first successful authentication in the e-MTA. More information for non-residents for using e-services.

User account details can be found in the e-MTA under SettingsUser account.

Updating contact details

In order to provide the best services, to send you documents and notices related to taxation and quickly contact you, if necessary, we need your correct and up-to-date contact details.

  • If your contact details change, you can update them yourself at any time in the e-MTA.

    • Sign in to the e-MTA and select Settings - Contact details from the menu. The contact details on the form originate from the population register or the register of taxable persons.
    • If you also represent someone else (e.g. your child) in the e-MTA, you can change the contact details after selecting the represented person.
  • We also send you a reminder in e-MTA every 10 months, in which we ask you to review your contact details and update them, if necessary.

If you do not use the e-MTA, you can update your contact details by e-mail or phone and at our service bureaus.

Access permissions

In order to use the Estonian Tax and Customs Board’s e-services environment e-MTA, users must have access permissions.

Read more

Online services security

Attending to security of information in the e-services environment e-MTA is primarily the task of the Estonian Tax and Customs Board but there are some things the Board cannot take care of. The following is an overview of the measures how the customers, upon using the e-services environment e-MTA, can minimize potential risks and avoid dangers of the internet environment.

Read more

Technical support

From this page you can find help with any technical issues that may occur when using the e-services environment e-MTA.

Read more

Scheduled maintenance

When using the e-services environment e-MTA, please take into account the planned maintenance times.

Read more

The project was financed by the European Regional Development Fund.

The project was financed by the European Regional Development Fund

Last updated: 20.02.2026

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