Possibilities of declaring a consignment
Declare your online purchases yourself!
If you have ordered goods from an online store, or a private person has sent you a parcel from outside the European Union via postal or courier service, you must declare it. The easiest way to do it is electronically in the e-Tax/e-Customs.
If you have received a notice on the arrival of the goods from a postal or courier company, proceed as follow:
log into e-Tax/e-Customs
choose “Online customs services” from the upper menu bar in the opening page
choose “Declaration of postal and courier parcels” from the left menu in the online customs services page
press the green “New declaration” button in the customer workbench
To submit a declaration, you shall need a notice sent by a courier company or Eesti Post and a certificate that proves the value of the goods (invoice, payment order, order, etc.).
Video "Declaration of a postal parcel in just 2 minutes"
If you have ordered goods from an online store, or a private person has sent you a parcel from outside the European Union via postal or courier service, you must declare it. The easiest way to do it is electronically in the e-Tax/e-Customs. The declaration can be downloaded in Step 3 “Done“ of the declaration view in the e-Tax/e-Customs.
If your declaration was being verified by the customs and as a result the customs officer has corrected the declaration, you have to review and accept the corrections.
- The instructions for accepting corrections in the declaration (524.69 KB, PDF)
In addition, it is possible to declare:
Exceptionally may be declared:
Accompanying documents required for declaration
The following accompanying documents are required to declare a parcel:
a delivery notice of a postal or courier parcel
a parcel card for a gift parcel by private person
a document that proves the purchase, quantity, and cost of goods (invoice, payment order, printout of order confirmation, etc.)
A requirement to submit additional documents may arise depending on the goods in the parcel.
Upon declaring the goods electronically, you can request additional information if necessary: email address email@example.com or telephone (+372) 880 0814 in the business hours of the Estonian Tax and Customs Board.
Declaration via customs agency
The provider of postal and courier service marked on the parcel notice or any other customs agency you select can prepare the customs declaration for you.
Before the receipt of parcel you shall pay the service fee for preparing the customs declaration and the import taxes to the provider of the customs clearance service.
The import taxes are: customs duty, value added tax, and excise duty; the sum of import taxes depends upon the commodity code and the country of origin of the goods.
In general, parcels the value of which remains under 150 euros are not subject to customs duty. The exceptions are the following: alcohol, tobacco products, perfume, and cologne. Depending on the commodity code, the customs duty rate shall remain in the range of 0–17% of the value of the goods. You can find the customs duty rate per commodity code in the Estonian Master Tariff System.
It is possible to apply a one-time customs duty rate of 2.5% per gift parcel by a private person. If the value of the parcel sent by a private person without a charge is more than 700 euros, the customs duty rate shall be set by the Estonian Master Tariff System for all the goods according to their commodity code. The customs value serves as the basis of taxation by the customs duty. The customs duty of the goods means the price actually paid for the goods or the price to be paid, which the buyer paid or shall pay to the seller. Expenses incurred by a buyer to import the goods subject to the customs value shall be added to the sum actually paid or to be paid.
Value added tax
In general, the value added tax is 20%. However, books are taxed with a value added tax rate of 9% for instance. The value added tax rate comprises of the customs value pursuant to the Customs Code and all the taxes to be paid upon import and all expenses related to shipping the goods to their destination, incl. commission and expenses of packaging, shipping and insurance up to the first destination on the territory of Estonia.
Alcohol and tobacco products are taxed with excise duties. You can find the rates of excise goods in the page of "Excise duty payment".
You can find the account numbers to pay the taxes and your personal reference number in the page of "Requisites for payment of taxes".
Receipt of parcel
You will receive the parcel from the provider of postal or courier service. If you have declared it yourself, contact the provider of the postal and courier service to specify the options of receiving the goods.
|Postal and courier company||Email address||Phone number|
|Omnivafirstname.lastname@example.org||(+372) 661 6616|
|DHLemail@example.com||(+372) 680 8525|
|FedExfirstname.lastname@example.org||(+372) 800 2345|
|UPS (EKLT)||email@example.com||(+372) 666 4771|
|TNTfirstname.lastname@example.org||(+372) 627 1900|
|Cargo Handlingemail@example.com||(+372) 605 8644|