Service Bureaus and Customs Offices
Service bureaus
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Haapsalu
-
Jõgeva
-
Jõhvi
-
Kuressaare
-
Kärdla
-
Narva
-
Paide
-
Põlva
-
Pärnu
-
Rakvere
-
Rapla
-
Tallinn
-
Tartu
-
Valga
-
Viljandi
-
Võru
Haapsalu service bureau
Jaama 17
Haapsalu 90507
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- payments with Swedbank debit card
Jõgeva service bureau
Suur 3
Jõgeva 48306
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- payments with Swedbank debit card
Jõhvi service bureau
Rahu 3
Jõhvi 41599
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Kuressaare service bureau
Tallinna 58
Kuressaare 93815
saare@emta.ee
Customs Institution Code: EE3600EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
- customs clearance of CAP (Common Agricultural Policy) goods
Kärdla service bureau
Leigri väljak 5
Kärdla 92412
hiiu@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- payments with Swedbank debit card
Narva service bureau
Vestervalli 7
Narva 20307
narva@emta.ee
Customs Institution Code:
EE5100EE
The place of trucks sealing on the map (214.75 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit card
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
Paide service bureau
Tallinna 18
Paide 72711
jarva@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- payments with Swedbank debit card
Põlva service bureau
Kesk 20
Põlva 63308
polva@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- payments with Swedbank debit card
Pärnu service bureau
Riia mnt 233a
Pärnu 80010
parnu@emta.ee
Customs Institution Code: EE3300EE
parnu.toll@emta.ee (customs)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Please note that there is a refurbishment of the customer service hall starting from 14 June 2017. The temporary service hall is open on the ground floor, the entrance is through the side door of the building (from the city centre). We apologize for any inconvenience.
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
- customs clearance of CAP (Common Agricultural Policy) goods
- declaration of intra-Community acquisition of a new transport vehicle
Rakvere service bureau
Laada 4a
Rakvere 44310
tel 676 3542, 676 3543
rakvere@emta.ee
Customs Institution Code: EE5100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- application of the exemptions from taxes
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
- payments with Swedbank debit card
Rapla service bureau
Tallinna mnt 22
Rapla 79512
rapla@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- payments with Swedbank debit card
Tallinn service bureau
Lõõtsa 8a
Tallinn 15176
emta@emta.ee
Customs Institution Code: EE1360EE
The plan of Ülemiste business environment (239.11 KB, PDF) and the scheme of bus routes (155.13 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- reception of diplomatic goods declarations
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- customs clearance for goods of defence forces, the border guard, the rescue service, of international military headquarters, foreign armed forces and civilian staff, and for the goods of the members thereof, as well as for goods for security and defence purposes
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments)
Tartu service bureau
Sõpruse pst 4
Tartu 50050
tartu@emta.ee
Customs Institution Code: EE4200EE
ee420@emta.ee (customs)
The place of trucks sealing on the map (302.38 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
- customs clearance of CAP (Common Agricultural Policy) goods
- declaration of intra-Community acquisition of a new transport vehicle
Valga service bureau
Viljandi 23
Valga 68206
valga@emta.ee
Customs Institution Code: EE4300EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
- payments with Swedbank debit card
Viljandi service bureau
Lossi 19
Viljandi 71020
viljandi@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments)
- payments with Swedbank debit card
Võru service bureau
Põllu 2
Võru 65606
voru@emta.ee
Customs Institution Code: EE4100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- reception of travellers’ declarations (incl. postal consignments) and customs declarations
- customs clearance of CAP (Common Agricultural Policy) goods
Customs offices
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Airport
-
Airport passenger terminal
-
Koidula railway
-
Koidula road
-
Luhamaa road
-
Muuga
-
Narva railway
-
Narva road
-
Paldiski
-
Passenger port
-
Sillamäe
Airport border point
Kesk-Sõjamäe 10a
Tallinn 11415
tel +372 676 1809
fax +372 676 1803
ee131@emta.ee
Customs Institution Code: EE1310EE
Mon–Fri
8:30–19:30
Sat–Sun (incl. public holidays)
9:15–16:45
Cash desk
Mon–Fri
8:30–15:30
Services
- cash desk (debit card, credit card and cash payments)
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- issue and approval of the certificates of origin and certification of the Community status of goods
- receipt and acceptance of customs declarations
- performing customs formalities
- registration of customs clients as non-residents
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
- declaration of intra-Community acquisition of a new transport vehicle
Airport passenger terminal border point
Tartu mnt 101
Tallinn 10112
tel +372 676 1801
fax +372 676 1824
lennujaam@emta.ee
Customs Institution Code: EE1111EE
Mon–Sun
twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings
- cash desk (cash payments)
- organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control and sending the samples for expert analysis
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
- performing customs formalities
Koidula railway border point
Koidula küla
Värska vald
Põlva maakond 64001
tel +372 676 4486
Customs Institution Code: EE4810EE
Mon–Sun
twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
Koidula road border point
Koidula küla
Värska vald
Põlva maakond 64001
tel +372 676 4481
fax +372 676 4482
Customs Institution Code: EE4800EE
Mon–Sun
twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- taking samples of the goods subject to customs control
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
- carrying out the substitution checks of CAP goods
Luhamaa road border point
Luhamaa
Misso vald
Võru maakond 65011
tel +372 676 4462
fax +372 676 4463
Customs Institution Code: EE4700EE
Mon–Sun twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- taking samples of the goods subject to customs control
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
- carrying out the substitution checks of CAP goods
Muuga border point
Veose 4
Maardu 74115
Customs clearance
tel +372 676 4835,
+372 676 4809,
+372 676 4843
fax +372 676 4821
muuga.pp@emta.ee
ee121@emta.ee – control of declarations
Vessel Traffic Centre
tel +372 676 4831,
+372 676 4837
fax +372 676 4824
laevad.pohja@emta.ee
Põhjaranna tee 1
Maardu 74114
tel +372 676 4816
fax +372 676 4821
Mon–Sun twenty-four hours
Customs Institution Code: EE1210EE
Customs clearance
Mon–Sun 8:30–19:30
Vessel Traffic Centre
Mon–Sun twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- organisation and performing of customs examination of persons, goods and vehicles
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- clearance of the documents of ships and boats at entering into and leaving from inland maritime waters, harbours and navigable waters of transboundary water bodies belonging under jurisdiction of Estonia
- issue of the certificates of origin
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- performing customs formalities
- verification and approval of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
Narva railway border point
Vaksali 14
Narva 20308
tel +372 676 3691, +372 676 3693
fax +372 676 3690
emta@emta.ee
Customs Institution Code: EE5500EE
Mon–Sun twenty-four hours
Services
- cash desk (debit card and cash payments)
- organisation and performing of customs examination of goods and vehicles
- taking samples of the goods subject to customs control
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- organising and performing customs examination of travellers
- receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
- performing customs formalities
- determination, acceptance and release of individual guarantees
- carrying out the substitution checks of CAP goods
Narva road border point
Peterburi tee 1
Narva 20308
tel +372 676 3800, +372 676 3850
emta@emta.ee
Customs Institution Code: EE5600EE
Mon–Sun
twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- taking samples of the goods subject to customs control
- executing supervision over the compliance with the Heavy Goods Vehicles Tax Act
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- organising and performing customs examination of travellers
- receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
- performing customs formalities
- determination, acceptance and release of individual guarantees
- carrying out the substitution checks of CAP goods
Paldiski border point
Rae põik 10
Paldiski 76806 (Lõunasadam)
tel +372 676 4858
ee116@emta.ee
Customs Institution Code: EE1160EE
Mon–Fri 8:30–16:30
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- organisation and performing of customs examination of persons, goods and vehicles at the boundary of the Paldiski free zone
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- issue of the certificates of origin
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- performing customs formalities
- verification and approval of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
Passenger port border point
Sadama 25a
Tallinn 15051
tel +372 676 4765
mob +372 5347 8643
sadamate.kontroll@emta.ee
Customs Institution Code: EE1113EE
Mon–Sun 8:00–1:00
Services
- conduct of administrative and misdemeanour proceedings
- organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control and sending the samples for expert analysis
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
- performing customs formalities
Sillamäe border point
Tööstuse 14
Sillamäe 40231
tel +372 676 2561, +372 676 2562, +372 5692 3403, +372 5692 3574
sadam2.ida@emta.ee, emta@emta.ee
Customs Institution Code: EE5130EE
Mon–Sun twenty-four hours
Services
- organisation and performing of customs examination of goods and vehicles
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- application of the exemptions from taxes
- issue and approval of the certificates of origin and certification of the Community status of goods
- customs clearance and control of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
- receipt and acceptance of aid applications and customs declarations relating to the CAP goods, performing customs examination of CAP goods
- declaration of intra-Community acquisition of a new transport vehicle
- performing customs control of goods, vehicles and persons at the free zone boundaries