Service Bureaus and Customs Offices
Service bureaus
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Haapsalu
-
Jõgeva
-
Jõhvi
-
Kuressaare
-
Kärdla
-
Narva
-
Paide
-
Põlva
-
Pärnu
-
Rakvere
-
Rapla
-
Tallinn
-
Tartu
-
Valga
-
Viljandi
-
Võru
Haapsalu service bureau
Jaama 17
Haapsalu 90507
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- reception of customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Jõgeva service bureau
Suur 3
Jõgeva 48306
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Jõhvi service bureau
Rahu 3
Jõhvi 41599
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Kuressaare service bureau
Tallinna 58
Kuressaare 93819
emta@emta.ee
Customs Institution Code: EE3300EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- customs clearance of CAP (Common Agricultural Policy) goods
- declaration of intra-Community acquisition of a new transport vehicle
Kärdla service bureau
Leigri väljak 5
Kärdla 92412
emta@emta.ee
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
Narva service bureau
Vestervalli 7
Narva 20307
emta@emta.ee
Customs Institution Code:
EE5100EE
The place of trucks sealing on the map (214.75 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Paide service bureau
Tallinna 18
Paide 72711
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Põlva service bureau
Kesk 20
Põlva 63308
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- reception of tax returns and documents
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
Pärnu service bureau
Riia mnt 233a
Pärnu 80042
emta@emta.ee
Customs Institution Code: EE3300EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- customs clearance of CAP (Common Agricultural Policy) goods
- declaration of intra-Community acquisition of a new transport vehicle
Rakvere service bureau
Laada 4a
Rakvere 44310
emta@emta.ee
Customs Institution Code: EE5100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- application of the exemptions from taxes
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Rapla service bureau
Tallinna mnt 22
Rapla 79512
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Tallinn service bureau
Lõõtsa 8a
Tallinn 15176
emta@emta.ee
The plan of Ülemiste business environment (239.11 KB, PDF) and the scheme of bus routes (155.13 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Tartu service bureau
Sõpruse pst 4
Tartu 50050
emta@emta.ee
Customs Institution Code: EE4100EE
The place of trucks sealing on the map (302.38 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- customs clearance of CAP (Common Agricultural Policy) goods
- declaration of intra-Community acquisition of a new transport vehicle
Valga service bureau
Viljandi 23
Valga 68206
emta@emta.ee
Customs Institution Code: EE4100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Viljandi service bureau
Lossi 19
Viljandi 71020
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- reception of customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- confirmation of certificates of origin and certification of Community status of goods
- declaration of intra-Community acquisition of a new transport vehicle
Võru service bureau
Põllu 2
Võru 65606
emta@emta.ee
Customs Institution Code: EE4100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- conclusion of e-Tax Board/e-Customs contracts
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- customs clearance of CAP (Common Agricultural Policy) goods
- declaration of intra-Community acquisition of a new transport vehicle
Customs offices
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Airport
-
Airport passenger terminal
-
Koidula railway
-
Koidula road
-
Luhamaa road
-
Muuga
-
Narva railway
-
Narva road
-
Narva-2 (for pedestrians)
-
Paldiski
-
Passenger port
-
Sillamäe
Airport border point
Kesk-Sõjamäe 10a
Tallinn 11415
tel +372 676 1809
fax +372 676 1803
ee131@emta.ee
Customs Institution Code: EE1310EE
Mon–Fri 8:30–19:30
Sat–Sun (incl. public holidays) 9:15–16:45
Cash desk
Mon–Fri 8:30–15:30
Services
- cash desk (debit card, credit card and cash payments)
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- issue and approval of the certificates of origin and certification of the Community status of goods
- receipt and acceptance of customs declarations
- performing customs formalities
- registration of customs clients as non-residents
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
- declaration of intra-Community acquisition of a new transport vehicle
Airport passenger terminal border point
Tartu mnt 101
Tallinn 10112
tel +372 676 1801
fax +372 676 1824
lennujaam@emta.ee
Customs Institution Code: EE1111EE
Mon–Sun
twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings
- cash desk (debit card, credit card and cash payments)
- organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control and sending the samples for expert analysis
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
- performing customs formalities
Koidula railway border point
Koidula küla
Setomaa vald
Võru maakond 64004
tel +372 676 4486
Customs Institution Code: EE4810EE
Mon–Sun
twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
Koidula road border point
Koidula küla
Setomaa vald
Võru maakond 64004
tel +372 676 4481
fax +372 676 4482
Customs Institution Code: EE4800EE
Mon–Sun
twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- taking samples of the goods subject to customs control
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
- carrying out the substitution checks of CAP goods
Luhamaa road border point
Luhamaa
Lütä küla
Setomaa vald
Võru maakond 65018
tel +372 676 4462
fax +372 676 4463
Customs Institution Code: EE4700EE
Mon–Sun twenty-four hours
Services
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- taking samples of the goods subject to customs control
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
- carrying out the substitution checks of CAP goods
Muuga border point
Veose 4
Maardu 74115
Customs clearance
tel +372 676 4835,
+372 676 4809,
+372 676 4843
fax +372 676 4821
muuga.pp@emta.ee
ee121@emta.ee – control of declarations
Vessel Traffic Centre
tel +372 676 4831,
+372 676 4837
fax +372 676 4824
laevad.pohja@emta.ee
Maardu tee 65
Maardu 74114
tel +372 676 4816
fax +372 676 4821
Mon–Sun twenty-four hours
Customs Institution Code: EE1210EE
Customs clearance
Mon–Sun 8:30–19:30
Vessel Traffic Centre
Mon–Sun twenty-four hours
Services
- payments with debit and credit cards
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- organisation and performing of customs examination of persons, goods and vehicles
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- clearance of the documents of ships and boats at entering into and leaving from inland maritime waters, harbours and navigable waters of transboundary water bodies belonging under jurisdiction of Estonia
- issue of the certificates of origin
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- performing customs formalities
- verification and approval of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
Narva railway border point
Vaksali 14
Narva 20308
tel +372 676 3691, +372 676 3693
fax +372 676 3690
emta@emta.ee
Customs Institution Code: EE5500EE
Mon–Sun twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles
- taking samples of the goods subject to customs control
- customs clearance of travellers, and of goods and personal effects accompanying them
- organising and performing customs examination of travellers
- receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
- performing customs formalities
- determination, acceptance and release of individual guarantees
- carrying out the substitution checks of CAP goods
Narva road border point
Peterburi mnt 1
Narva 20308
tel +372 676 3800, +372 676 3850
emta@emta.ee
Customs Institution Code: EE5600EE
Mon–Sun
twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- taking samples of the goods subject to customs control
- executing supervision over the compliance with the Heavy Goods Vehicles Tax Act
- customs clearance of travellers, and of goods and personal effects accompanying them
- organising and performing customs examination of travellers
- receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
- performing customs formalities
- determination, acceptance and release of individual guarantees
- carrying out the substitution checks of CAP goods
Narva-2 border point (for pedestrians only)
Kose 6
Narva 20103
tel +372 676 3018
emta@emta.ee
in winter: Mon–Sun 7:00–19:00
in summer: Mon–Sun 8:00–20:00
Services
- the transport of goods is not allowed at the border crossing point and customs clearance is not carried out
- consulting border-crossers on customs matters
- performing customs examination of travellers
Paldiski border point
Rae põik 10
Paldiski 76806 (Lõunasadam)
tel +372 676 4858
ee116@emta.ee
Customs Institution Code: EE1160EE
Mon–Fri 8:30–16:30
Services
- payments with debit and credit cards
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- organisation and performing of customs examination of persons, goods and vehicles at the boundary of the Paldiski free zone
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- issue of the certificates of origin
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- performing customs formalities
- verification and approval of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
Passenger port border point
Sadama 25/2
Tallinn 10111
tel +372 676 4765
mob +372 5347 8643
sadamate.kontroll@emta.ee
Customs Institution Code: EE1113EE
Mon–Sun 8:00–22:00
Services
- payments with debit and credit cards at the addresses Lootsi 14-3 (Terminal D, Room 109D) and Sadama 25/2, Tallinn
- conduct of administrative and misdemeanour proceedings
- organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control and sending the samples for expert analysis
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
- performing customs formalities
Sillamäe border point
Tööstuse 14
Sillamäe 40231
tel +372 676 2561, +372 676 2562, +372 5692 3403, +372 5692 3574
sadam2.ida@emta.ee, emta@emta.ee
Customs Institution Code: EE5130EE
Mon–Sun twenty-four hours
Services
- payments with debit and credit cards
- organisation and performing of customs examination of goods and vehicles
- provision of necessary information to customers helping them to comply with the customs rules
- taking samples of the goods subject to customs control
- application of the exemptions from taxes
- issue and approval of the certificates of origin and certification of the Community status of goods
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations
- performing customs formalities
- determination and acceptance of individual guarantees
- receipt and acceptance of aid applications and customs declarations relating to the CAP goods, performing customs examination of CAP goods
- declaration of intra-Community acquisition of a new transport vehicle
- performing customs control of goods, vehicles and persons at the free zone boundaries