Service Bureaus and Customs Offices
Service bureaus
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Haapsalu
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Jõgeva
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Jõhvi
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Kuressaare
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Kärdla
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Narva
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Paide
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Põlva
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Pärnu
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Rakvere
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Rapla
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Tallinn
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Tartu
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Valga
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Viljandi
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Võru
Haapsalu service bureau
Jaama 17
Haapsalu 90507
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- reception of customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Jõgeva service bureau
Suur 3 (Jõgeva state house)
Jõgeva 48306
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Jõhvi service bureau
Rahu 3
Jõhvi 41599
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Kuressaare service bureau
Tallinna 58
Kuressaare 93819
emta@emta.ee
Customs Institution Code: EE3300EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Kärdla service bureau
Leigri väljak 5
Kärdla 92412
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
Narva service bureau
Vestervalli 7
Narva 20307
emta@emta.ee
Customs Institution Code:
EE5100EE
The place of trucks sealing on the map (214.75 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Paide service bureau
Tallinna 18
Paide 72711
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Põlva service bureau
Kesk 20
Põlva 63308
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
Pärnu service bureau
Riia mnt 233a
Pärnu 80042
emta@emta.ee
Customs Institution Code: EE3300EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Rakvere service bureau
Laada 4a
Rakvere 44310
emta@emta.ee
Customs Institution Code: EE5100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- application of the exemptions from taxes
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Rapla service bureau
Tallinna mnt 22
Rapla 79512
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin
Tallinn service bureau
Lõõtsa 8a
Tallinn 15176
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Nearest stops: bus stop Lõõtsa, tram stop Ülemiste linnak, train stop Ülemiste
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
Tartu service bureau
Sõpruse pst 4
Tartu 50050
emta@emta.ee
Customs Institution Code: EE4100EE
The place of trucks sealing on the map (302.38 KB, PDF)
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Valga service bureau
Viljandi 23
Valga 68206
emta@emta.ee
Customs Institution Code: EE4100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Viljandi service bureau
Lossi 19
Viljandi 71020
emta@emta.ee
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- reception of customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- declaration of intra-Community acquisition of a new transport vehicle
Võru service bureau
Põllu 2
Võru 65606
emta@emta.ee
Customs Institution Code: EE4100EE
Mon–Thurs 8:30–16:30
Fri 8:30–15:30
Services
- payments with debit and credit cards
- issue of certificates and copies of documents
- management of the e-MTA access permissions
- issue of income tax returns completed beforehand
- preparing customs declarations (incl. postal parcels) of a private client in exceptional cases
- the possibility to use a client’s computer
- consultation with clients
- renewal of contact information
- reception of tax returns and documents
- taxpayers registration and deletion from the register (the employment register, persons liable to value added tax, non-residents, persons with restrictions on playing games of chance, EORI)
- payment of tax arrears in instalments
- confirmation of certificates of origin and certification of Community status of goods
- registration of transit declarations and reception of customs declarations of a business client (replacement operation)
- declaration of intra-Community acquisition of a new transport vehicle
Customs offices
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Airport
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Airport passenger terminal
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Koidula railway
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Koidula road
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Luhamaa
-
Muuga
-
Narva railway
-
Narva road
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Narva-2 (for pedestrians)
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Paldiski
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Passenger port
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Sillamäe
Airport Customs Office
Kesk-Sõjamäe 10a
Tallinn 11415
tel +372 676 1809
ee131@emta.ee
Customs Institution Code: EE1310EE
Mon–Fri 8:30–19:30
Sat–Sun (incl. public holidays) 9:15–16:45
Cash desk
Mon–Fri 8:30–15:30
From 18 May 2020:
Mon–Fri 8:30–16:15
Sat–Sun closed, but from 9:15 to 16:45 the Airport Customs Office personnel will be available via e-mail and telephone.
Please declare electronically or through a customs agency (see declaration instructions).
Services
- providing clients consultation on customs matters
- issue and approval of the certificates of origin and certification of the Community status of goods
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
Airport Customs Control Unit
Tartu mnt 101
Tallinn 10112
tel +372 676 1801
lennujaam@emta.ee
Customs Institution Code: EE1111EE
Mon–Sun
twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
- checking road toll payments for heavy goods vehicles
Koidula Railway Border Crossing Point
Koidula küla
Setomaa vald
Võru maakond 64004
tel +372 676 4486
louna.vahetusevanem@emta.ee
Customs Institution Code: EE4810EE
Mon–Sun
twenty-four hours
Services
- providing clients consultation on customs matters
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
Koidula Road Border Crossing Point
Koidula küla
Setomaa vald
Võru maakond 64004
tel +372 676 4481
louna.vahetusevanem@emta.ee
Customs Institution Code: EE4800EE
Mon–Sun
twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
- customs clearance of travellers, and of goods and personal effects accompanying them
- preparing border insurance for vehicles
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Luhamaa Road Border Crossing Point
Luhamaa
Lütä küla
Setomaa vald
Võru maakond 65018
tel +372 676 4462
louna.vahetusevanem@emta.ee
Customs Institution Code: EE4700EE
Mon–Sun twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- customs clearance of travellers, and of goods and personal effects accompanying them
- preparing border insurance for vehicles
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Muuga Customs Office
Veose 4
Maardu 74115
Mon–Sat from 8:30 to 19:30
Customs clearance
tel +372 676 4811,
+372 676 4816
muuga.pp@emta.ee
ee121@emta.ee – control of declarations
Vessel Traffic Centre
tel +372 676 4837
laevad.pohja@emta.ee
Mon–Sun twenty-four hours
Maardu tee 65
Maardu 74114
tel +372 676 4816
fax +372 676 4821
Mon–Sun twenty-four hours
Customs Institution Code: EE1210EE
From 18 May:
– the free zone border (Põhjaranna tee 21 / Maardu tee 65, Maardu) is open Mon–Sun twenty-four hours
– the Customs Office (Veose 4, Maardu) is open from 1 June Mon–Sat from 8:30 to 19:30
– the Vessel Traffic Center is open Mon-Sun twenty-four hours and the center's customs officials are available via e-solutions and telephone
Services
- payments with debit and credit cards
- providing clients consultation on customs matters
- clearance of the documents of ships and boats at entering into and leaving from inland maritime waters, harbours and navigable waters of transboundary water bodies belonging under jurisdiction of Estonia
- issuing of the certificates of origin
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Narva Railway Border Crossing Point
Vaksali 14
Narva 20308
tel +372 676 3691, +372 676 3693
EE5600@emta.ee
Customs Institution Code: EE5500EE
Mon–Sun twenty-four hours
Services
- customs clearance of travellers, and of goods and personal effects accompanying them
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination, acceptance and release of individual guarantees
- checking road toll payments for heavy goods vehicles
Narva Road Border Crossing Point
Peterburi mnt 1
Narva 20308
tel +372 676 3800, +372 676 3850
EE5600@emta.ee
Customs Institution Code: EE5600EE
Mon–Sun
twenty-four hours
Services
- cash desk (debit card, credit card and cash payments)
- providing clients consultation on customs matters
- checking travel documents
- customs clearance of travellers, and of goods and personal effects accompanying them
- issuing of border insurance for vehicles
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination, acceptance and release of individual guarantees
- checking road toll payments for heavy goods vehicles
Narva-2 Border Crossing Point (for pedestrians only)
Kose 6
Narva 20103
tel +372 676 3018
emta@emta.ee
in summer: Mon–Sun 8:00–20:00
in winter: Mon–Sun 7:00–19:00
Services
- the transport of goods is not allowed at the border crossing point and customs clearance is not carried out
- consulting border-crossers on customs matters
- performing customs examination of travellers
Paldiski Border Crossing Point
Lõunasadama tee 11
Paldiski 76806 (Lõunasadam)
tel +372 676 4853, +372 676 4858
ee116@emta.ee
Customs Institution Code: EE1160EE
Mon–Fri 8:30–16:30
From 18 May 2020, the Paldiski Border Crossing Point is open on Mondays, Wednesdays and Fridays from 08:30 to 16:30. Customs clearance is requested to perform through electronic channels.
Services
- payments with debit and credit cards
- providing clients consultation on customs matters
- issuing of the certificates of origin
- customs clearance of travellers, and of goods and personal effects accompanying them
- receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
- verification of the documents certifying the customs status of goods
- determination and acceptance of individual guarantees
- checking road toll payments for heavy goods vehicles
Harbours Customs Control Unit
Uus-Sadama 24
Tallinn 10111
tel +372 676 4765
mob +372 5347 8643
sadamate.kontroll@emta.ee
Customs Institution Code: EE1113EE
Mon–Sun by prioir appointment
Services
- providing clients consultation on customs matters
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations during clearance of ship’s stores
- checking road toll payments for heavy goods vehicles
Sillamäe Customs Office
Tööstuse 14
Sillamäe 40231
tel +372 676 2561, +372 676 2562, +372 5692 3403, +372 5692 3574
sillamae.toll@emta.ee
Customs Institution Code: EE5130EE
Mon–Sun twenty-four hours
From 18 May 2020:
– the free zone border is open Mon–Sun twenty-four hours
– the Customs Office is open Mon–Sun from 8:00 to 20:00
Services
- payments with debit and credit cards
- providing clients consultation on customs matters
- provision of necessary information to customers helping them to comply with the customs rules
- carrying out technical inspection prior to issuing approval certificates for road vehicles and containers, issuing and renewing approval certificates (on the basis of pre-registration)
- issue and approval of the certificates of origin and certification of the Community status of goods
- customs clearance of travellers, and of goods and personal effects accompanying them
- checking and clearance of tax-free goods
- receipt and acceptance of customs declarations
- determination and acceptance of individual guarantees
- receipt and acceptance of aid applications and customs declarations relating to the CAP goods
- declaration of intra-Community acquisition of a new transport vehicle
- checking road toll payments for heavy goods vehicles