The e-services of the Estonian Tax and Customs Board are available in the self-service environment e-MTA.
E-MTA user account
For every person with an Estonian personal identification code, an e-MTA user account is created automatically. For non-residents who do not have an Estonian personal identification code, a user account is created after a successful authentication in the e-MTA based on the information obtained from the authentication. More information in the article "Information for non-residents for using the e-services".
User account details can be found in the e-MTA under "Settings" > "User account".
When signing in to the e-MTA, the first thing displayed is a dashboard, providing users (both private and professional) with a clear overview of their and represented persons’ tax and customs information and prospective liabilities.
There is a possibility for users to design their desktop themselves: most frequently used content blocks can be prioritized and the number and selection of columns in tables changed.
Video tutorial to help you get started with using the e-MTA
Most important elements of the e-MTA dashboard
General overview outlines the declarations, claims, and prepayment account balances of all the persons represented (both natural and legal). To view represented person’s information on the general overview page, access permission named the “right of access to general overview” is necessary.
The view of a person represented
The view of a person represented contains a brief summary of the tax affairs of the selected person (information on declarations and claims, balance of prepayment account, latest notifications and valid contact details).
Menu and navigation
The main menu with services is on the left-hand side. The menu items for all types of person (a natural person, sole proprietor, legal person) can be found in the general overview.
Fast information retrieval is convenient by means of shortcuts, which can be saved. Likewise, e-services and information can be quickly found with the help of search function.
If assistance is needed, there is the possibility of sending a message to our customer support, receiving helpful information and reading answers to frequently asked questions on each page. Help center can be opened by clicking on the question mark located in the header of each page or by selecting “Help center” from the main menu.
Communication and delivery of documents
Users are able to initiate correspondence with the Tax and Customs Board in order to receive answers to their questions. The Tax and Customs Board has the possibility to deliver certificates and documents to users and send notifications.
It is possible to view the balance of liabilities and prepayment account balance, and search claims and relevant operations through various filter functions. Here, users can make balance queries, file requests for refund, etc.
General overview and dashboard of customs – the overview of customs declarations
Under the menu item "Customs" the user will find all customs services and the services related to the import and export of goods.
General overview and dashboard of taxes – the overview of tax returns
The menu item "Taxes" includes all the services that are related to tax liabilities arisen or paid. Here, the user will find income and social tax returns, income tax returns of a natural person, information on excise duties, land tax, VAT, local taxes etc.
Information on the use of the e-MTA
The Estonian Tax and Customs Board’s environment of e-services shall be used in accordance with the procedure established by regulation No. 15 of the Minister of Finance of 14 March 2019.
When signing in to the e-MTA for the first time, every user shall be displayed information about the use of the e-MTA in the capacity of a private person. If the user also holds the right of representation for a legal person or if it is created subsequently, information on the use of the e-MTA in the capacity of a legal person shall be displayed as well.
The project was financed by the European Regional Development Fund.