Information phones and
e-mails
From 1 August 2011, the new procedure of border crossing works on the Estonian–Russian border and all motor vehicles are obliged to book a place in the electronic border queue in the Russian direction. Information and booking at the Internet addresses www.eestipiir.ee and www.estonianborder.eu.
The Estonian Tax and Customs Board does not provide the SMS service for receiving information about the length of the queue at the borders.
Contact data of the authorities in the border points operating round-the-clock
| Narva Border Crossing Point Peterburi tee 1, Narva 20308 | Luhamaa Border Crossing Point Luhamaa, Misso vald, Võru maakond 65011 | Koidula Border Crossing Point Koidula küla, Värska vald, Põlva maakond 64001 | ||
| Customs Office | Tel: +372 676 3833 (import), +372 676 3834 (export) | Tel: +372 676 4462, +372 676 4460 | Road Service Place Tel: +372 676 4481, +372 5333 5292 | Railway Service Place Tel: +372 676 4486, +372 676 4483 |
| Internet-connected computer for client use in the customs office | Yes | Yes | Yes | |
| Border Guard | Tel: +372 333 1600 | Tel: +372 786 1830 | Tel: +372 786 1800 | |
| Veterinary and Food Control Office | Tel: +372 356 6899 Tel/Fax: +372 356 6896 maantee.narva  vet.agri.ee | Tel/Fax: +372 786 6391 luhamaa vet.agri.ee | Tel: +372 799 7614 Fax: +372 799 7658 koidula vet.agri.ee | |
| Agricultural Board | Tel/Fax: +372 676 3894 | Tel/Fax: +372 786 6393 | No | |
| Importation of plants, plant products, fruits, vegetables, plant protection products, feeds and fertilisers from third countries to Estonia | All permitted. | All permitted. | Not permitted. | |
| Import of animals, animal products and food from third countries to Estonia | *Permitted: HC, NHC Not permitted: U, E | *Permitted: HC, NHC, U, E, O | Not permitted by road. | *Permitted by rail: HC(2); NHC-T(FR)2; NHC-NT(2) |
*Explanations:
HC – human consumption
NHC – non-human consumption
NT – no temperature requirements
U – ungulates
E – equidae
T(CH) – chilled products
(2) – packed products only
HC – human consumption
NHC – non-human consumption
NT – no temperature requirements
U – ungulates
E – equidae
O – circus and zoo animals, more than five pet animals and pet animals moved for commercial purposes
T(FR) – frozen productsT(CH) – chilled products
(2) – packed products only