Information phones and e-mails
We serve clients Mon–Thu 8.30–16.30, Fri 8.30–15.30.
| General information | 1811 or (+372) 676 1002 (calling from a foreign country) Skype: mta.eesti | |
| Taxation of natural persons | (+372) 880 0811 | fyysisik emta.ee |
| Taxation of legal persons | (+372) 880 0812 | jurisikemta.ee |
| VAT | (+372) 880 0813 | kaibemaksemta.ee |
| Customs information (Provision of advice on excise matters) | (+372) 880 0814 | tolliinfoemta.ee |
| Electronical declaration | (+372) 880 0815 | e-maksemta.ee |
| Land tax | (+372) 880 0816 | maaemta.ee |
| Heavy goods vehicle tax | (+372) 880 0816 | raskeveokemta.ee |
| Information on tax arrears for legal entities | (+372) 676 1000 | volainfoemta.ee |
| Information on tax arrears for natural persons and sole proprietors | (+372) 676 1500 | volainfoemta.ee |
| Non-resident | nonresidentemta.ee | |
Price
Payment for a call to the general information line number 1811 is made on the basis of the price list of the telephone operators. Further information can be obtained from your telephone operator.
The prices for other information line calls are packet-based.
If you make a call, then:
- to ensure better service phone calls are recorded
- the average waiting time for a call is 25 seconds, at busy periods the call is placed on the waiting list
- if it is necessary to gather information for the reply, we shall take your contact details and agree to a call-back time
If you send an e-mail, then:
- we shall reply at the latest within five working days
- if it is necessary to gather information for the reply, we shall answer at the latest within 30 calendar days
- please add your contact phone number to your e-mail
Please note that:
- we shall not provide the information on tax secrecy because by the phone call or by the e-mail we cannot identify the person who has made the inquiry and therefore the data may reach a third person
- we serve you in Estonian, but according to the needs and possibilities in some other language as well