Service Bureaus and Customs Offices

Service Bureaus


NB!

Service bureaus are closed last Friday of each month. To receive service in the bureau last Friday of a month, please book the time by phone 1811 at least on the previous working day.

Information phones are working every Friday from 8.30 to 15.30. Please also use the electronic services in e-maksuamet/e-toll

Customer support functions as usual in border points.


On Monday, 31 August 2015 Jõhvi Service Bureau (Rahu 3, Jõhvi) is open from 8.30 to 16.00.
We apologize for any inconvenience.

Jõgeva Service Bureau

ContactsService timesServices
Suur 3
Jõgeva 48306

jogevaemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • the possibility to use a client’s computer
  • payments with Swedbank debit card

Jõhvi Service Bureau

ContactsService timesServices
Rahu 3
Jõhvi 41599

idaemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • the possibility to use a client’s computer
  • payments with debit card

Haapsalu Service Bureau

ContactsService timesServices
Jaama 17
Haapsalu 90507

laanemaaemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Kuressaare Service Bureau

ContactsService timesServices
Tallinna 58
Kuressaare 93815

saareemta.ee

Customs Institution Code: EE3600EE
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • confirmation of certificates of origin and certification of Community status of goods
  • customs clearance of CAP (Common Agricultural Policy) goods
  • the possibility to use a client’s computer
  • payments with debit card

Kärdla Service Bureau

ContactsService timesServices
Leigri väljak 5
Kärdla 92412

hiiuemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with Swedbank debit card

Narva Service Bureau

ContactsService timesServices
Vestervalli 7
Narva 20307

idaemta.ee

Customs Institution Code:
EE5100EE 

The place of trucks sealing on the map

Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Paide Service Bureau

ContactsService timesServices
Tallinna 18
Paide 72711

jarvaemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Põlva Service Bureau

ContactsService timesServices
Kesk 20
Põlva 63308

polvaemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with Swedbank debit card

Pärnu Service Bureau

ContactsService timesServices
Riia mnt 233A
Pärnu 80010

laaneemta.ee

Customs Institution Code: EE3300EE

parnu.tollemta.ee (customs)
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • declaration of intra-Community acquisition of a new transport vehicle
  • confirmation of certificates of origin and certification of Community status of goods
  • customs clearance of CAP (Common Agricultural Policy) goods
  • the possibility to use a client’s computer
  • payments with debit card

Rakvere Service Bureau

ContactsService timesServices
Laada 4A
Rakvere 44310

rakvereemta.ee

Customs Institution Code:
EE5100EE
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Rapla Service Bureau

ContactsService timesServices
Tallinna mnt 22
Rapla 79512

raplaemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with Swedbank debit card

Tallinn Service Bureau

ContactsService timesServices
Lõõtsa 8a
Tallinn 15176

pohjaemta.ee

Customs Institution Code:
EE1360EE
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments)
  • reception of diplomatic goods declarations
  • customs clearance for goods of defence forces, the border guard, the rescue service, of international military headquarters, foreign armed forces and civilian staff, and for the goods of the members thereof, as well as for goods for security and defence purposes
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Tartu Service Bureau

ContactsService timesServices
Sõpruse pst 4
Tartu 50050

lounaemta.ee

Customs Institution Code: EE4200EE

tartuemta.ee (customs)

The place of trucks sealing on the map
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • declaration of intra-Community acquisition of a new transport vehicle
  • confirmation of certificates of origin and certification of Community status of goods
  • customs clearance of CAP (Common Agricultural Policy) goods
  • the possibility to use a client’s computer

Valga Service Bureau

ContactsService timesServices
Viljandi 23
Valga 68206

valgaemta.ee

Customs Institution Code: EE4300EE
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Viljandi Service Bureau

ContactsService timesServices
Lossi 19
Viljandi 71020

viljandiemta.ee
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments)
  • confirmation of certificates of origin and certification of Community status of goods
  • the possibility to use a client’s computer
  • payments with debit card

Võru Service Bureau

ContactsService timesServices
Põllu 2
Võru 65606 

voruemta.ee

Customs Institution Code: EE4100EE
Mon–Thurs 8.30–16.30
Fri 8.30–15.30
  • consultation with clients
  • conclusion of e-Tax/e-Customs contracts
  • issue of income tax returns completed beforehand
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • declaration of intra-Community acquisition of a new transport vehicle
  • confirmation of certificates of origin and certification of Community status of goods
  • customs clearance of CAP (Common Agricultural Policy) goods
  • the possibility to use a client’s computer
  • payments with debit card



Customs Offices

Eastern Customs Office:

Sillamäe Border Point

ContactsService timesServices
Tööstuse 14
Sillamäe 40231

tel +372 676 2561,
+372 676 2562
idaemta.ee

Customs Institution Code: EE5130EE
Mon–Sun
twenty-four hours
  • provision of necessary information to customers helping them to comply with the customs rules
  • performing customs formalities
  • receipt and acceptance of customs declarations
  • declaration of the intra-Community acquisition of new means of transport
  • issue and approval of the certificates of origin and certification of the Community status of goods 
  • organisation and performing of customs examination of goods and vehicles
  • taking samples of the goods subject to customs control
  • application of the exemptions from taxes
  • receipt and acceptance of aid applications and customs declarations relating to the CAP goods, performing customs examination of CAP goods
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • performing customs control of goods, vehicles and persons at the free zone boundaries

Narva Road Border Point

ContactsService timesServices
Peterburi tee 1
Narva 20308

tel +372 676 3800,
+372 676 3850
idaemta.ee

Customs Institution Code: EE5600EE
Mon–Sun
twenty-four hours
  • receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
  • performing customs formalities
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • organising and performing customs examination of travellers
  • organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
  • carrying out the substitution checks of CAP goods
  • taking samples of the goods subject to customs control
  • executing supervision over the compliance with the Heavy Goods Vehicles Tax Act
  • determination, acceptance and release of individual guarantees
  • cash desk (debit card, credit card and cash payments)

Narva Railway Border Point

ContactsService timesServices
Vaksali 17
Narva 20308

tel +372 676 3691, 
+372 676 3693
fax +372 676 3690
idaemta.ee

Customs Institution Code: EE5500EE
Mon–Sun
twenty-four hours
  • receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
  • performing customs formalities
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • organising and performing customs examination of travellers
  • organisation and performing of customs examination of goods and vehicles
  • carrying out the substitution checks of CAP goods
  • taking samples of the goods subject to customs control
  • determination, acceptance and release of individual guarantees
  • cash desk (debit card and cash payments)


Southern Customs Office:

Koidula Road Border Point

ContactsService timesServices
Koidula küla
Värska vald
Põlva maakond 64001

tel +372 676 4481
fax +372 676 4482

Customs Institution Code:
EE4800EE
Mon–Sun
twenty-four hours
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
  • carrying out the substitution checks of CAP goods
  • taking samples of the goods subject to customs control
  • determination and acceptance of individual guarantees
  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • cash desk (debit card, credit card and cash payments)

Koidula Railway Border Point

ContactsService timesServices
Koidula küla
Värska vald
Põlva maakond 64001

tel +372 676 4486

Customs Institution Code:
EE4810EE
Mon–Sun
twenty-four hours
  • performing customs formalities
  • receipt and acceptance of customs declarations
  • determination and acceptance of individual guarantees
  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts

Luhamaa Road Border Point

ContactsService timesServices
Luhamaa
Misso vald
Võru maakond 65011

tel +372 676 4462
fax +372 676 4463

Customs Institution Code:
EE4700EE
Mon–Sun
twenty-four hours
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
  • carrying out the substitution checks of CAP goods
  • taking samples of the goods subject to customs control
  • determination and acceptance of individual guarantees
  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • cash desk (debit card, credit card and cash payments)


Northern Customs Office:

Airport Border Point

ContactsService timesServices
Kesk-Sõjamäe 10A
Tallinn 11415

tel +372 676 1809
fax +372 676 1803
ee131emta.ee

Customs Institution Code:
EE1310EE
Mon–Fri 
8.30–19.30
Sat–Sun (incl. public holidays)
9.15–16.45

Cash desk
Mon–Fri
8.30–15.30
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • determination and acceptance of individual guarantees
  • issue and approval of the certificates of origin and certification of the Community status of goods
  • provision of necessary information to customers helping them to comply with the customs rules
  • verification and approval of the documents certifying the customs status of goods
  • taking samples of the goods subject to customs control
  • registration of customs clients as non-residents
  • declaration of the intra-Community acquisition of new means of transport
  • cash desk (debit card, credit card and cash payments)

Muuga Border Point

ContactsService timesServices
Veose 4
Maardu 74115

Customs clearance
tel +372 676 4835,
+372 676 4809,
+372 676 4827
fax +372 676 4821
muuga.ppemta.ee

Vessel Traffic Centre
tel +372 676 4831,
+372 676 4837
fax +372 676 4824
laevad.pohjaemta.ee

Põhjaranna tee 1
Maardu 74114
tel +372 676 4841,
+372 676 4842
fax +372 676 4844

Customs Institution Code:
EE1210EE



Mon–Sun
8.30–19.30





Mon–Sun
twenty-four hours




Mon–Sun
twenty-four hours
  • receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
  • performing customs formalities
  • determination and acceptance of individual guarantees
  • issue of the certificates of origin
  • organisation and performing of customs examination of persons, goods and vehicles
  • taking samples of the goods subject to customs control
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • verification and approval of the documents certifying the customs status of goods
  • provision of necessary information to customers helping them to comply with the customs rules
  • clearance of the documents of ships and boats at entering into and leaving from inland maritime waters, harbours and navigable waters of transboundary water bodies belonging under jurisdiction of Estonia
  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts

Paldiski Border Point

ContactsService timesServices
Rae põik 10
Paldiski 76806 (Lõunasadam)

tel +372 676 4858
ee116emta.ee

Customs Institution Code:
EE1160EE

Mon–Fri
8.30–16.30
  • receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
  • performing customs formalities
  • determination and acceptance of individual guarantees
  • issue of the certificates of origin
  • organisation and performing of customs examination of persons, goods and vehicles at the boundary of the Paldiski free zone
  • taking samples of the goods subject to customs control
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • verification and approval of the documents certifying the customs status of goods
  • provision of necessary information to customers helping them to comply with the customs rules
  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts

Passenger Terminal Border Point

ContactsService timesServices
Passenger terminal at the airport
Tartu mnt 101
Tallinn 10112

tel +372 676 1801
lennujaamemta.ee

Passenger terminal at Old City Harbour (Vanasadam)
Sadama 25/2
Tallinn 15051

tel +372 676 4765
mob +372 5347 8643
sadamate.kontrollemta.ee

Customs Institution Code: EE1111EE
Mon–Sun
twenty-four hours





Mon–Sun
8.00–23.00
  • receipt and acceptance of customs declarations (except the declarations concerning motor vehicles)
  • performing customs formalities
  • organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
  • taking samples of the goods subject to customs control and sending the samples for expert analysis
  • provision of necessary information to customers helping them to comply with the customs rules
  • conduct of administrative and misdemeanour proceedings
  • cash desk (cash payments)

 



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