Service Bureaus and Customs Offices

On Friday, 30 June, the service bureaus will be closed. To receive service in the bureaus on 30 June, please book the time by phone 880 0810 at least on the previous working day. Customer support will function as usual in border points.

Service bureaus

  • Haapsalu
  • Jõgeva
  • Jõhvi
  • Kuressaare
  • Kärdla
  • Narva
  • Paide
  • Põlva
  • Pärnu
  • Rakvere
  • Rapla
  • Tallinn
  • Tartu
  • Valga
  • Viljandi
  • Võru
Haapsalu service bureau

Haapsalu service bureau

Jaama 17
Haapsalu 90507

laanemaa@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • payments with Swedbank debit card
Jõgeva service bureau

Jõgeva service bureau

Suur 3
Jõgeva 48306

jogeva@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • payments with Swedbank debit card
Jõhvi service bureau

Jõhvi service bureau

Rahu 3
Jõhvi 41599

johvi@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • payments with debit and credit cards
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
Kuressaare service bureau

Kuressaare service bureau

Tallinna 58
Kuressaare 93815

saare@emta.ee

Customs Institution Code: EE3600EE

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • payments with debit and credit cards
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • customs clearance of CAP (Common Agricultural Policy) goods
Kärdla service bureau

Kärdla service bureau

Leigri väljak 5
Kärdla 92412

hiiu@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • payments with Swedbank debit card
Narva service bureau

Narva service bureau

Vestervalli 7
Narva 20307

narva@emta.ee

Customs Institution Code:
EE5100EE

The place of trucks sealing on the map (214.75 KB, PDF)

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • payments with debit card
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
Paide service bureau

Paide service bureau

Tallinna 18
Paide 72711

jarva@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • payments with Swedbank debit card
Põlva service bureau

Põlva service bureau

Kesk 20
Põlva 63308

polva@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • payments with Swedbank debit card
Pärnu service bureau

Pärnu service bureau

Riia mnt 233a
Pärnu 80010

parnu@emta.ee

Customs Institution Code: EE3300EE

parnu.toll@emta.ee (customs)

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Please note that there is a refurbishment of the customer service hall starting from 14 June 2017. The temporary service hall is open on the ground floor, the entrance is through the side door of the building (from the city centre). We apologize for any inconvenience.

Services

  • payments with debit and credit cards
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • customs clearance of CAP (Common Agricultural Policy) goods
  • declaration of intra-Community acquisition of a new transport vehicle
Rakvere service bureau

Rakvere service bureau

Laada 4a
Rakvere 44310

tel 676 3542, 676 3543
rakvere@emta.ee

Customs Institution Code: EE5100EE

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • application of the exemptions from taxes
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • payments with Swedbank debit card
Rapla service bureau

Rapla service bureau

Tallinna mnt 22
Rapla 79512

rapla@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • payments with Swedbank debit card
Tallinn service bureau

Tallinn service bureau

Lõõtsa 8a
Tallinn 15176

emta@emta.ee

Customs Institution Code: EE1360EE

The plan of Ülemiste business environment (239.11 KB, PDF) and the scheme of bus routes (155.13 KB, PDF)

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • payments with debit and credit cards
  • reception of tax returns and documents
  • reception of diplomatic goods declarations
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • customs clearance for goods of defence forces, the border guard, the rescue service, of international military headquarters, foreign armed forces and civilian staff, and for the goods of the members thereof, as well as for goods for security and defence purposes
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments)
Tartu service bureau

Tartu service bureau

Sõpruse pst 4
Tartu 50050

tartu@emta.ee  

Customs Institution Code: EE4200EE

ee420@emta.ee (customs)

The place of trucks sealing on the map (302.38 KB, PDF)

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • customs clearance of CAP (Common Agricultural Policy) goods
  • declaration of intra-Community acquisition of a new transport vehicle
Valga service bureau

Valga service bureau

Viljandi 23
Valga 68206

valga@emta.ee

Customs Institution Code: EE4300EE

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • payments with Swedbank debit card
Viljandi service bureau

Viljandi service bureau

Lossi 19
Viljandi 71020

viljandi@emta.ee

Mon–Thurs 8:30–16:30
Fri 8:30–15:30
 

Services

  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments)
  • payments with Swedbank debit card
Võru service bureau

Võru service bureau

Põllu 2
Võru 65606 

voru@emta.ee

Customs Institution Code: EE4100EE

Mon–Thurs 8:30–16:30
Fri 8:30–15:30

Services

  • payments with debit and credit cards
  • reception of tax returns and documents
  • issue of certificates and copies of documents
  • conclusion of e-Tax Board/e-Customs contracts
  • issue of income tax returns completed beforehand
  • the possibility to use a client’s computer
  • consultation with clients
  • renewal of contact information
  • taxpayers registration and deletion from the register (persons liable to value added tax, non-residents, notaries, sworn translators, bailiffs, spouses of self-employed persons, persons with restrictions on playing games of chance, EORI)
  • payment of tax arrears in instalments
  • confirmation of certificates of origin and certification of Community status of goods
  • reception of travellers’ declarations (incl. postal consignments) and customs declarations
  • customs clearance of CAP (Common Agricultural Policy) goods

Customs offices

  • Airport
  • Airport passenger terminal
  • Koidula railway
  • Koidula road
  • Luhamaa road
  • Muuga
  • Narva railway
  • Narva road
  • Paldiski
  • Passenger port
  • Sillamäe

Airport border point

Kesk-Sõjamäe 10a
Tallinn 11415

tel +372 676 1809
fax +372 676 1803
ee131@emta.ee

Customs Institution Code: EE1310EE

Mon–Fri 
8:30–19:30
Sat–Sun (incl. public holidays)
9:15–16:45

Cash desk
Mon–Fri
8:30–15:30

Services

  • cash desk (debit card, credit card and cash payments)
  • provision of necessary information to customers helping them to comply with the customs rules
  • taking samples of the goods subject to customs control
  • issue and approval of the certificates of origin and certification of the Community status of goods
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • registration of customs clients as non-residents
  • verification of the documents certifying the customs status of goods
  • determination and acceptance of individual guarantees
  • declaration of intra-Community acquisition of a new transport vehicle

Airport passenger terminal border point

Tartu mnt 101
Tallinn 10112

tel +372 676 1801
fax +372 676 1824
lennujaam@emta.ee

Customs Institution Code: EE1111EE

Mon–Sun
twenty-four hours

Services

  • conduct of administrative and misdemeanour proceedings
  • cash desk (cash payments)
  • organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
  • provision of necessary information to customers helping them to comply with the customs rules
  • taking samples of the goods subject to customs control and sending the samples for expert analysis
  • receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
  • performing customs formalities

Koidula railway border point

Koidula küla
Värska vald
Põlva maakond 64001

tel +372 676 4486

Customs Institution Code: EE4810EE

Mon–Sun
twenty-four hours

Services

  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • determination and acceptance of individual guarantees

Koidula road border point

Koidula küla
Värska vald
Põlva maakond 64001

tel +372 676 4481
fax +372 676 4482

Customs Institution Code: EE4800EE

Mon–Sun
twenty-four hours

Services

  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • cash desk (debit card, credit card and cash payments)
  • organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
  • taking samples of the goods subject to customs control
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • determination and acceptance of individual guarantees
  • carrying out the substitution checks of CAP goods
Luhamaa road border point

Luhamaa road border point

Luhamaa
Misso vald
Võru maakond 65011

tel +372 676 4462
fax +372 676 4463

Customs Institution Code: EE4700EE

Mon–Sun twenty-four hours

Services

  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • cash desk (debit card, credit card and cash payments)
  • organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
  • taking samples of the goods subject to customs control
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • determination and acceptance of individual guarantees
  • carrying out the substitution checks of CAP goods

Muuga border point

Veose 4
Maardu 74115

Customs clearance
tel +372 676 4835,
+372 676 4809,
+372 676 4843
fax +372 676 4821
muuga.pp@emta.ee
ee121@emta.ee – control of declarations

Vessel Traffic Centre
tel +372 676 4831,
+372 676 4837
fax +372 676 4824
laevad.pohja@emta.ee

Põhjaranna tee 1
Maardu 74114
tel +372 676 4816
fax +372 676 4821
Mon–Sun twenty-four hours

Customs Institution Code: EE1210EE

Customs clearance
Mon–Sun 8:30–19:30

Vessel Traffic Centre
Mon–Sun twenty-four hours

Services

  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • organisation and performing of customs examination of persons, goods and vehicles
  • provision of necessary information to customers helping them to comply with the customs rules
  • taking samples of the goods subject to customs control
  • clearance of the documents of ships and boats at entering into and leaving from inland maritime waters, harbours and navigable waters of transboundary water bodies belonging under jurisdiction of Estonia
  • issue of the certificates of origin
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
  • performing customs formalities
  • verification and approval of the documents certifying the customs status of goods
  • determination and acceptance of individual guarantees

Narva railway border point

Vaksali 14
Narva 20308

tel +372 676 3691, +372 676 3693
fax +372 676 3690
emta@emta.ee  

Customs Institution Code: EE5500EE

Mon–Sun twenty-four hours

Services

  • cash desk (debit card and cash payments)
  • organisation and performing of customs examination of goods and vehicles
  • taking samples of the goods subject to customs control
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • organising and performing customs examination of travellers
  • receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
  • performing customs formalities
  • determination, acceptance and release of individual guarantees
  • carrying out the substitution checks of CAP goods
Narva road border point

Narva road border point

Peterburi tee 1
Narva 20308

tel +372 676 3800, +372 676 3850
emta@emta.ee  

Customs Institution Code: EE5600EE

Mon–Sun
twenty-four hours

Services

  • cash desk (debit card, credit card and cash payments)
  • organisation and performing of customs examination of goods and vehicles, incl. verification of transport permits
  • taking samples of the goods subject to customs control
  • executing supervision over the compliance with the Heavy Goods Vehicles Tax Act
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • organising and performing customs examination of travellers
  • receipt, checking and acceptance of customs declarations and taking goods under customs supervision, if necessary
  • performing customs formalities
  • determination, acceptance and release of individual guarantees
  • carrying out the substitution checks of CAP goods

Paldiski border point

Rae põik 10
Paldiski 76806 (Lõunasadam)

tel +372 676 4858
ee116@emta.ee

Customs Institution Code: EE1160EE

Mon–Fri 8:30–16:30

Services

  • conduct of administrative and misdemeanour proceedings and issue of the relevant administrative acts
  • organisation and performing of customs examination of persons, goods and vehicles at the boundary of the Paldiski free zone
  • provision of necessary information to customers helping them to comply with the customs rules
  • taking samples of the goods subject to customs control
  • issue of the certificates of origin
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • receipt and acceptance of customs declarations (except the declarations concerning postal consignments)
  • performing customs formalities
  • verification and approval of the documents certifying the customs status of goods
  • determination and acceptance of individual guarantees

Passenger port border point

Sadama 25a
Tallinn 15051

tel +372 676 4765
mob +372 5347 8643
sadamate.kontroll@emta.ee

Customs Institution Code: EE1113EE

Mon–Sun 8:00–1:00

Services

  • conduct of administrative and misdemeanour proceedings
  • organising and performing the physical examination of goods, means of transport, personal effects, travellers, and postal consignments
  • provision of necessary information to customers helping them to comply with the customs rules
  • taking samples of the goods subject to customs control and sending the samples for expert analysis
  • receipt and acceptance of customs declarations (except the declarations concerning postal consignments and motor vehicles)
  • performing customs formalities

Sillamäe border point

Tööstuse 14
Sillamäe 40231

tel +372 676 2561, +372 676 2562
emta@emta.ee  

Customs Institution Code: EE5130EE

Mon–Sun twenty-four hours

Services

  • organisation and performing of customs examination of goods and vehicles
  • provision of necessary information to customers helping them to comply with the customs rules
  • taking samples of the goods subject to customs control
  • application of the exemptions from taxes
  • issue and approval of the certificates of origin and certification of the Community status of goods
  • customs clearance and control of travellers, and of goods and personal effects accompanying them
  • receipt and acceptance of customs declarations
  • performing customs formalities
  • determination and acceptance of individual guarantees
  • receipt and acceptance of aid applications and customs declarations relating to the CAP goods, performing customs examination of CAP goods
  • declaration of intra-Community acquisition of a new transport vehicle
  • performing customs control of goods, vehicles and persons at the free zone boundaries